Refund Policy

Shea Beauty’s refund policy.

Refund Policy- Treatments 

Our treatments are carried out by a qualified therapist. If you have had a treatment that you are unsatisfied with please bring it to the attention of the therapist or receptionist. We do not give refunds on any treatments, however, we will look into your concerns immediately and try to resolve the matter as quickly as possible.

The Shea beauty Team will try our best to meet all ends with any concerns. 

Refund Policy- Products 

We cannot give refunds on any products sold to due to personal hygiene and health and safety reasons. If there is a fault with the product we can send back to the manufacturer for review. 

If there is a fault with the product, please bring the product into Shea Beauty so our staff can confirm any problems with it.